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Advanced Conflict Resolution and Mediation Skills
OCN Level 3 Credits 9
Course:
This course is designed to develop the skills of those who have completed our intermediate course on Conflict Resolution and Mediation Skills or any other recognised Conflict Resolution programme. The content of the course is delivered through an experiential learning process that will include role-plays and reflective feedback by tutors and peers. The participants will be introduced to a facilitate mediation process that will focus on a six-stage model of mediation.
Aims:
- Have an understanding of the theoretical models of mediation and the new developments in Northern Ireland and America.
- Have an understanding of the limitations of mediation as a conflict resolution mechanism in relation to large groups
- Learn how to write up agreements
- Understand case development practice and pre-case preparation
- Understand levels of emotions and develop strategies to deal with them
- Understand how mediation can help disputants reach effective resolution by identifying and creating alternative options
- Learn how to facilitate dialogue between disputants
Duration: 10-day course
Time: 10.00am-4.00pm
