Peace and Reconciliation Group

This workshop is designed as a practical experiential learning process on conflict resolution and mediation skills. Mediation is only one tool to help individuals resolve conflict. The workshop will look at the ways of dealing with conflict as well.

9.00am Welcome and Introductions
Group Contract

9.30am Definitions of Conflict

9.50am Define the differences between mediation, negotiation, arbitration and litigation.

10.50am BREAK

11.00am Negotiation Exercise

12.00pm Feedback session

1.00pm Lunch (Provided by PRG)

2.00pm Define Mediation
Mediation case Study

2.45pm Models of mediation explained

3.15pm Evaluation

3.30pm Close